Miroveui™
Tianjin Lanchuang Technology Development Co., Ltd.
Unit 3, Building 3, Qingfengyuan, Zhongbei Town, Xiqing District, Tianjin
Email: service@miroveui.com
Representative: Ma Guifang
Miroveui™ values customer satisfaction and provides a clear return and refund process.
This policy explains the conditions for requesting returns and receiving approved refunds.
Return Period
Eligible products may be requested for return within:
30 days after delivery
Customers must contact Miroveui™ before sending products back.
Return Conditions
To qualify for a return, products should generally:
- Remain unused
- Maintain original condition
- Include original packaging when applicable
Returned products may require review to confirm eligibility.
Return Request Process
Customers requesting a return should contact:
Please provide:
- Order information
- Product details
- Reason for return
- Supporting information when necessary
Our customer support team will review the request and provide further instructions.
Damaged or Incorrect Items
If a product arrives:
- Damaged
- Defective
- Incorrect
- Significantly different from the description
customers should contact Miroveui™ support.
Our team will review the situation and provide an appropriate solution.
Return Shipping
For returns caused by personal preference or customer-related reasons, customers may be responsible for return shipping arrangements.
For products affected by damage, defects, incorrect items, or fulfillment issues, Miroveui™ will review the situation and provide appropriate assistance.
Refund Processing
Approved refunds are processed within:
7–10 business days
after the return process has been completed and confirmed.
The actual completion time may vary depending on external processing procedures.
Customer Support
Return and refund questions can be submitted to:
Miroveui™
Email:
Phone:
+86 19830838864
Customer Service Hours:
8:00 AM–10:00 PM
Our support team aims to review customer requests and provide assistance within:
3 business days